Quotes don’t hold inventory. Quotes can be made at any point in time; however, items can only be reserved for your event if the quote is converted into a reservation.
A 50% deposit is required when placing your order along with the credit card form to reserve your rental items. Remaining balance will be charged on the same credit card provided 48 hours prior to delivery/will call date.
Changes to Reservations
Changes to your order can be made until 48 hours before delivery/pickup. Changes made after 48 hours before delivery will incur in a restocking fee of 75%
75% Restocking fee will apply on any items cancelled after cut off time. Items cancelled on delivery will incur on a full charge.
Customer is responsible of a full charge if cancellation occurs after order has been confirmed with Sales Associate. No credit will be given for unused items. If you have any issue with product received please contact your Sales Associate ASAP. Unless the order has been confirmed and reserved, all prices and availability are subject to change.
Our standard rental rates are based on a period of 3-days. If you need items longer, we offer extended rental allowing our customer to have additional time to setup and breakdown at a comfortable rate.
China, glassware, flatware and serving equipment should be food-free and repacked in provided containers as delivered. A cleaning fee will be assessed on all items that do not meet this requirement. Chairs and Tables to be stacked on dollies provided. Linens to be placed on provided linens bags.